The only
WhatsApp Chatbot
with integrated ERP

Features of

WhatsApp Flow

Our WhatsApp chatbot flow is fully customisable as per business needs. The multilingual flow can be designed to result in faster and higher lead conversions. We can also identify the source from which the WhatsApp flow was initiated to generate ROI metrics. Other innovative features are detailed in the following pages..

Fast Fuzzy Search

Search for a product (SKU) quickly using our fuzzy search algorithm.

Support for unlimited products in our ERP inventory management with API sync.

Fast Fuzzy Search

Search for a product (SKU) quickly using our fuzzy search algorithm.

Support for unlimited products in our ERP inventory management with API sync.

Autodetect Address

Faster checkouts with location
sharing 📍 feature in WhatsApp

Owner / Manager Alerts

Actionable notifications ✅

Autodetect Address

Faster checkouts with location
sharing 📍 feature in WhatsApp

Owner / Manager Alerts

Actionable notifications ✅

ERP Features

Information from WhatsApp chatbot is fed into ERP modules like accounting, inventory, CRM, e-commerce, healthcare, and more to streamline operations

Assign tasks like orders / appointments / etc to staff based on work load
API sync with common retail management and other industry softwares ensuring quick go-live with no data duplication
Automatic Report generation for metrics like Order value, Geo hotspots..

ERP Dashboard

Fintech client dashboard shown KPI trends and acquisition source info

(live example)

Use Cases

Retail / Restaurant
Orders

Customers can easily place orders without waiting on the phone or in lines, while employees can focus on preparing food instead of answering phones. The order summary is also instantly sent to the business owner via WhatsApp with options to Confirm/Cancel/ Modify order. ERP backend can handle inventory via an API sync with common retail management software ensuring quick go-live with no additional hassle

Appointment Booking
for Salons / Dentists

The chatbot can provide available slots for complex scheduling requirements. The WhatsApp front-end makes it easy to book an appointment with automatic reminders send to customer for an upcoming event. The ERP next backend can handle scheduling requirements based on practitioner, service units, stores, and even syncs with Google Calendar.

Digital Lead
Qualification

Whatsapp front-end is designed with a custom flow as per business needs to qualify a customer. Easier WhatsApp buttons ensure high engagement rates compared to other medium like website. The ERP backend can assign The ERP backend will give you access to critical ROI information to optimise your marketing spend. For example: Most effective Billboard that is generating revenue via WhatsApp QR

Code Dynamic Solutions Pvt. Ltd.

2nd Floor, GreenNest Coworking Space,

Giri Nagar, Ernakulam, Kerala 682020

E: mail@alfacrm.org

P: +91-9539691339